8th July, 2020

3 Tips for Choosing a Pipe Relining Specialist

Tips to choosing pipe relining specialists

Imagine this – you’ve had drain blockages, there is movement around the yard or buildings, you’ve had recurring drainage issues, and plumbers can’t give you a straight answer about a solution. Now you need to make a decision fast so that you don’t have another after hours call out to unblock.

Does this sound familiar?

It’s a scenario we know many are all too familiar with.

And when there’s newer technology like pipe relining, it can get even trickier to make your mind up which way to go. It’s a solution that more plumbers are offering, but they might not have the experience or knowledge to provide you with the best solution.

We’ve put together a quick and easy guide for you to learn more about pipe relining and how you can choose the right team for your job.

If you haven’t already, jump on over to our Pipe Relining Brisbane article to learn what pipe relining is, how it works and how it can help you or your business.

 

1. Pipe Relining Experience

You’ll be looking for a pipe relining team who have experience. There are a few ways to determine who is going to be the best fit for your job.

If you’re researching online, make sure that your pipe reliners have the following on their website:

  • Case studies
  • Number of years experience
  • Testimonials

If someone isn’t showcasing their experience and work they’ve completed, it’s likely they’re still green in this area and don’t have the years of training and practical experience under their belts for your job.

We’ve got a lot of experience with pipe relining and we’ve got a range of case studies and testimonials to show what we’re capable of and how they can help you get your job done right.

 

2. Warranties & Guarantees

When you’re researching which companies to use for pipe relining, take a look at their warranties, guarantees and how they’re maintained.

There are businesses who offer a 2 year guarantee on their services with no follow up maintenance. When you’re spending money on serious plumbing issues, is 2 years enough for you?

At Emu we offer a 20 year guarantee on all pipe relining workmanship. And Brawoliner, our chosen liner, offers a 50 year warranty on their product. So we expect our products and work to stand the test of time!

 

3. What Does Your Pipe Relining Quote Look Like?

You may be tempted by the lowest quote. But a bit of scrutiny can go a long way.

You’ll need to find out why a particular company can offer a lower price. There are some things to assess when you’re looking at your quote:

    • What are the lengths of pipe that are being repaired?
    • Will you be patch relining or inversion relining?
    • What is the damage caused by – will you need to clean out tree roots?
    • Will there be pieces of broken pipe that need to be removed prior to relining?
    • What’s the guarantee and maintenance service?

    Your pipe relining team should be able to specify these variables in your quote so you’ll know exactly what you’re paying for.

    When it comes to back up service – you will want to be assured your team will respond to your questions and give you confidence to keep your drain running smoothly.

    Finding the right pipe relining team for your business can be daunting, but with the simple tips above it can be a whole lot easier.

    Google Rating
    5.0
    Based on 63 reviews
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    The team at Emu Commercial Plumbing have been servicing commercial businesses in Brisbane for over 20 years.
    If you need pipe relining, call us today on 07 3358 3201 or
    get in touch online
    .
    • “Emu Plumbing used latest technology combined with their considerable experience to creatively problem solve”

      We cannot fault Tony and the team at Emu Plumbing. We had a very complex reline of a long combine sewer that had plagued us for decades. Emu Plumbing used latest technology combined with their considerable experience to creatively problem solve over four days of hard yakka. It was over 36 degrees! The team were professional, courteous and went the extra mile to do the job. After three days on site they left the place clean and tidy as if they were never there. We would recommend Emu Plumbing without reservation.

      ⭐ ⭐ ⭐ ⭐ ⭐

      Alan and Lesley C
    • “Thank you so much for a hassle free pipe repair”

      Emu plumbing were the most prompt and competitive in pricing for an under slab pipe repair; which a few other companies actually declined as it was quite a complicated job. Tony from Emu Plumbing attended site with a “can do” attitude and completed the job after a long and tough day. I returned home to find the work area spotless. Thoroughly recommend Emu plumbing. Thank you so much for a hassle free pipe repair.
      ⭐ ⭐ ⭐ ⭐ ⭐
      Jason G
    • “Tony from Emu plumbing restored my faith in people.”

      Tony from Emu plumbing restored my faith in people. I contacted him after being quoted $13K to fix our sewer line by another company. Tony spent time with me on the phone going through all possible options to address this issue more economically. He then offered to come and inspect the sewer line at no cost. It turned out we did not have to do anything. Tony has found in us a client for life instead of a quick buck. We would be recommending him to all our friends and family.

      ⭐ ⭐ ⭐ ⭐ ⭐

      Tim C
    • “I am, and will continue to recommend Emu Plumbing for any re-line and general plumbing work.”

      EXCEPTIONAL SERVICE

      We had a particularly tricky job on a site with extremely difficult access. Tony and Niles quickly investigated and set forward to fix the issue. When plan A didn’t go exactly to plan Tony took full control and delivered a brilliant outcome. He arranged machine access through our fully landscaped property, went over and above to ensure the problem was fixed, and left our property almost as he found it. I am, and will continue to recommend Emu Plumbing for any re-line and general plumbing work. Their customer service second to none.

      ⭐ ⭐ ⭐ ⭐ ⭐

      Mark M, Cooper Property Group
    • “The team arrived on time and completed their work with obvious care and skill”

      We are extremely happy with the work of the team.  Alistair, Niall and Tye arrived on time and completed their work with obvious care and skill.  They were happy to show us the progression of the work and left the site clean and tidy.  Also, The guy who did the initial inspection and quote displayed similar professionalism (sorry I didn’t remember his name).  They are all a credit to your firm.

      ⭐ ⭐ ⭐ ⭐ ⭐

      B & J Hancock
    • “In a league of your own! ”

      Both Iréna and I wish to convey our most sincere thanks for you and your team’s swift and professional resolution to our recent plumbing challenges. We could not praise Alistair and Niles more highly for their incredible technical capabilities, their client focus and their well developed interpersonal and communication skills.

      It has been an absolute pleasure dealing with such a progressive organization as Emu Plumbing. What this rather long-running issue that we have been grappling with over several years, and having engaged numerous other “so-called plumbing professionals”, has proven to us is that there are plumbers and then there is your team….in a league of your own!

      ⭐ ⭐ ⭐ ⭐ ⭐

      Richard G
    • “Honest and upfront on saving me money”

      Professional and polite tradesmen. Honest and upfront on saving me money by suggesting alternative solution (dig up ended up being cheaper than reline). Will definitely use them again in future.

      I was impressed with them providing photos of the job as it progressed all packaged up.

      ⭐ ⭐ ⭐ ⭐ ⭐

      Alex W
    • “Definitely will be using Emu again!”

      Great detailed information on the drain inspection report! Definitely will be using Emu again.

      ⭐ ⭐ ⭐ ⭐ ⭐

      Luke S, Go Green Solutions
    • “Do yourself a favour and call them!”

      Tony and the team at Emu Plumbing are amazing! Emergency sewer issue – no problem. His team leader, Niles, turned up the next day. Friendly, approachable, great communication, knowledgeable and hard working. Caved in sewer line was jetted to clean & clear, patch inserted and cured, in the end a hard clean clear pipe – like new. Problem fixed same day, and at a very fair price. I can’t recommend this company enough. Do yourself a favour and call them!

      ⭐ ⭐ ⭐ ⭐ ⭐

      Andrew H
    • “Professional, responsive, competitively priced”

      Highly recommend these guys.
      Professional, responsive, competitively priced and were very thorough in their investigations and repair. The team worked tirelessly all day, went the extra mile and stuck by their quote on job completion. I will definitely use Emu Plumbing again.

      ⭐ ⭐ ⭐ ⭐ ⭐

      Adam L
    • “Great to see a company these days taking responsibility for they workmanship.”

      I called Emu Plumbing to fix a broken pipe that was causing my stormwater to flood my neighbours yard.
      They came out, fix a problem, when it was discovered that there was another issue they fixed it no charge. Great to see a company these days taking responsibility for they workmanship. Thank you Tony and the team!

      ⭐ ⭐ ⭐ ⭐ ⭐

      Chris M
    • “Fast, responsive, knowledgeable and honest”

      Tony and team were excellent – fast, responsive, knowledgeable and honest – what more could you ask for in a tradie. Definitely recommend, and will use them again.

      ⭐ ⭐ ⭐ ⭐ ⭐

      Ted B
    • “Emu Plumbing won't let you down”

      If you are reading these reviews, trying to find an honest and reliable team, Emu Plumbing won’t let you down.

      Tony and his team are brilliant, they cleared and patched a severely broken storm water pipe under our carport. Niles & Jason were on time, professional and left the site clean and tidy. Can’t recommend highly enough!

      Thanks Tony & Emu team! 

      ⭐ ⭐ ⭐ ⭐ ⭐

      Harry S
    • “Team rectified the broken pipes and relined them to an extremly high standard on time and on budget.”

      Tony and the Emu team repaired and relined some underslab pipes that had stakes put through it on a new build. Tony was very responsive and even worked with me on potential fixes for other issues that I had. His team rectified the broken pipes and relined them to an extremly high standard on time and on budget.

      Tony provided before and after photos which was great and provided excellent reassurance that the work had been completed as required. Would not hesitate to use Emu plumbing again and even my builder has saved Emu’s details as he was unaware this type of repair was possible.

      Would recommend to anyone for prompt and profressional service.

      ⭐ ⭐ ⭐ ⭐ ⭐

      Dan S
    • “The Emu team arrived, promptly commenced work, and completed it with a friendly and approachable professionalism over 7 hours”

      Our plumbers had recommended Emu Plumbing as the best in the relining business. The Emu team arrived, promptly commenced work, and completed it with a friendly and approachable professionalism over 7 hours. Their quote was competitive, detailed and inclusive of explanation on how the process would be undertaken without excavation, allowing us to feel comfortable from the get-go.

      The work was to repair and reline our main stormwater line under our concrete house slab, their investigation found damage had occurred during the concrete pour some 25 years prior. Luckily, we’d not had significant issues during these years, just a slow build-up in hefty storms. With our job successfully completed, we now feel assured that we can handle any stormwater that comes our way….. good work, Tony and the Emu team.

      Steffen P

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