Location:
Elanora Robot Cut & Patch
Timeframe:
1 day- completed in time and on budget.
Description:
Sewer pipe had bulged so badly the ensuite toilet could not be used. As the pipes were located through a building footing and under tiled lounge room, excavation was not ideal. We recommended robot cutting along the pipe to remove broken pipe and roots, then installing glass re-enforced liner patch to repair.
The clients are so happy to have their ensuite back in operation! 😃
Google Rating
5.0
Based on 63 reviews
Emu. Plumbing. Gas Fitting. Pipe Relining
5.0
martodon
1733450493
I have just had a half-hour conversation with Tony regarding an extremely stressful underground stormwater situation on a new build. Tony patiently assured me and laid out my options from worst to best scenario. Every scenario had a solution. What impressed me the most was that instead of taking advantage of my lack of knowledge in this area and pushing for unnecessary work, he did the opposite and advised me to take a wait and see approach over a couple of years. A true gentleman and an honest and knowledgeable tradesman. He went straight into my contact list for future work. Thanks Tony the construction industry needs more people like you!
Arne Bier
1727913748
Tony and his crew relined 4 sections of a sewer line. Their hi-res camera revealed that roots had penetrated sections that had been damaged by external causes and a botched patch job many years ago, started disintegrating. Emu guys were great because they oozed confidence in their approach and their execution. They answered all my questions, and their quote was competitive. Highly recommended. And best of all, the garden is untouched and roots are not to blame for the original cause.
Steffen
1705477162
Our plumbers had recommended Emu Plumbing as the best in the relining business. The Emu team arrived, promptly commenced work, and completed it with a friendly and approachable professionalism over 7 hours. Their quote was competitive, detailed and inclusive of explanation on how the process would be undertaken without excavation, allowing us to feel comfortable from the get-go.The work was to repair and reline our main stormwater line under our concrete house slab, their investigation found damage had occurred during the concrete pour some 25 years prior. Luckily, we'd not had significant issues during these years, just a slow build-up in hefty storms. With our job successfully completed, we now feel assured that we can handle any stormwater that comes our way..... good work, Tony and the Emu team.
Tim
1698921014
Best plumbers I've come across, no job too hard for these guys.. Excellent for relining.
Dan S.
1682227149
Tony and the Emu team repaired and relined some underslab pipes that had stakes put through it on a new build. Tony was very responsive and even worked with me on potential fixes for other issues that i had. His team rectified the broken pipes and relined them to an extremly high standard on time and on budget.Tony provided before and after photos which was great and provided excellent reassurance that the work had been completed as required. Would not hesitate to use Emu plumbing again and even my builder has saved Emu's details as he was unaware this type of repair was possible.Would recommend to anyone for prompt and profressional service.
Ian Fraser
1657071248
EMU relined approx 48m of underground concrete rain water pipe on my industrial site, ranging in diameter from 225 mm to 375 mm. Their team did a great job and provided a high level of service
Tony Whittred
1652869318
Today we had Tyler from Emu Plumbing come out to our address in Coorparoo. He was courteous, helpful and fixed our issue without to much fuss. But what impressed us the most is the fact he cleaned up the mess created and went the extra yard to leave our site spotless. We really appreciate the way he went about his business before, during and especially after. Later that night, we had the guys from Urban Utilities to fix up the issue in the mains. They even commented on how the plumber cleaned. Thanks Tyler.... Tony W - Coorparoo
Renai Postill
1649376481
The team at Emu were great from quote to finish. Helpful and communicative. We would recommend.
Chris Marks
1649019941
I called Emu Plumbing to fix a broken pipe that was causing my stormwater to flood my neighbours yard.They came out, fix a problem, when it was discovered that there was another issue they fixed it no charge.Great to see a company these days taking responsibility for they workmanship.Thank you Tony and the team!
Ted B
1645224857
Tony and team were excellent - fast, responsive, knowledgeable and honest - what more could you ask for in a tradie. Definitely recommend, and will use them again.
Harry Steel
1635405410
If you are reading these reviews, trying to find an honest and reliable team, Emu Plumbing won't let you down.Tony and his team are brilliant, they cleared and patched a severely broken storm water pipe under our carport.Niles & Jason were on time, professional and left the site clean and tidy.Can't recommend highly enough!Thanks Tony
Andrew Hoholt
1628836893
Tony and the team at Emu Plumbing are amazing! Emergency sewer issue - no problem. His team leader, Niles, turned up the next day. Friendly, approachable, great communication, knowledgeable and hard working. Caved in sewer line was jetted to clean & clear, patch inserted and cured, in the end a hard clean clear pipe - like new. Problem fixed same day, and at a very fair price. I can't recommend this company enough. Do yourself a favour and call them!
FC SERVICES AU
1628241565
Excellent service and very fast, and the team is willing to help you all the way of your emergency. Recommended.
Szandra Poruban
1626245570
We were in a situation where we needed a gas technician to come and assess if there was a gas leak at our property where a previous technician has disconnected our gas cylinder and therefore had no gas for hot showers etc. The team at EMU were absolutely amazing and very helpful when I rang them and told them about our situation. A technician was organised to come out and he managed to fix the problem. It's nice to know that humanity still exists and that they helped as soon as they could, at a reasonable price too!A huge Thank You to the great team at EMU (Shakira, Nials and Tony), we will definitely recommend your business to others as well!
Deidre Purnell
1613350130
The entire process from quotation to choosing tap ware, installation and completing job was seamless. Niles was very professional, on time and kept me posted the entire time he was doing the installation. He also left the bathrooms clean and tidy afterwards. We have used Emu plumbing a few times and each time the service and job is very well done. Good job Tony and the Emu team, keep up the great work.
Alex Wood
1611891060
Professional and polite tradesmen. Honest and upfront on saving me money by suggesting alternative solution (dig up ended up being cheaper than reline). Will definitely use them again in future.I was impressed with them providing photos of the job as it progressed all packaged up.
Richard Greeley
1611549853
Good Afternoon Tony,Both Iréna and I wish to convey our most sincere thanks for you and your team's swift and professional resolution to our recent plumbing challenges. We could not praise Alistair and Niles more highly for their incredible technical capabilities, their client focus and their well developed interpersonal and communication skills. It has been an absolute pleasure dealing with such a progressive organization as Emu Plumbing. What this rather long-running issue that we have been grappling with over several years, and having engaged numerous other "so-called plumbing professionals", has proven to us is that there are plumbers and then there is your team....in a league of your own!Warm regards,Richard and Iréna
Sandra Pas
1610020521
We had an emergency with a broken tap in the kitchen, they fit us in immediately. They arrived on time and got the job done quickly and professionally. The price was very reasonable. Very impressed.
Jason Goodsell
1603798622
Emu plumbing were the most prompt and competitive in pricing for an under slab pipe repair; which a few other companies actually declined as it was quite a complicated job. Tony from Emu Plumbing attended site with a "can do" attitude and completed the job after a long and tough day. I returned home to find the work area spotless. Thoroughly recommend Emu plumbing. Thank you so much for a hassle free pipe repair.
Scott Wale
1599626838
Finally a plumbing company I trust. Great service and friendly staff. The cost was very reasonable. Highly recommended.
Tim Kilinc
1598327249
Tony from Emu plumbing restored my faith in people. I contacted him after being quoted $13K to fix our sewer line by another company. Tony spent time with me on the phone going through all possible options to address this issue more economically. He then offered to come and inspect the sewer line at no cost. It turned out we did not have to do anything. Tony has found in us a client for life instead of a quick buck. We would be recommending him to all our friends and family.
Mark Mahaffey
1595200971
EXCEPTIONAL SERVICEWe had a particularly tricky job on a site with extremely difficult access. Tony and Niles quickly investigated and set forward to fix the issue. When plan A didn’t go exactly to plan Tony took full control and delivered a brilliant outcome. He arranged machine access through our fully landscaped property, went over and above to ensure the problem was fixed, and left our property almost as he found it. I am, and will continue to recommend Emu Plumbing for any re-line and general plumbing work. Their customer service second to none.
Jason Leuzzi
1594504756
Niles did a wonderful job on our house. Certainly use him for any plumbing needs in the future. Top job thank you.
Brett Forbes
1592011776
I Have been using Emu Plumbing for years now for everything from Major renovations to small one off jobs . Tony and his team are always on time and are by far the most reliable Tradies in the business. I would recommend Emu for any gas or plumbing works big or small.
iburgess1969
1585182304
Emu Plumbing did two significant jobs on consecutive days and left the job cleaner than they found it. Excellent service from polite, knowledgeable and reliable tradesman . Thoroughly recommend this company.
Emily Mary Paterson
1579049541
A massive thank you to Tony and the team at Emu. These guys were able to reline my sewer pipe that was underneath my house foundations. It was so much cheaper than the other quotes I had from the other businesses who were going to perform open heart surgery under my house to fix the pipe and create god knows how much mess. They turned up on time every time and cleaned up after themselves! Awesome work!
Jacqui Kelly
1579048907
10/10 to Tony and his team at Emu plumbing.We had 2 urgent plumbing issues this week at 2 separate addresses and his team were there pronto with expert assistance getting to the bottom of a technical issue very quickly. Great value and amazing service, thanks so much Tony!
Teresa da Silva
1570397513
I needed to call an emergency plumber on a Saturday afternoon for issues at the office where I work in Kingsford Smith Drive in Eagle Farm. I called two local after-hours plumbers without success. Emu answered on the first ring although already busy with a job down the road. They estimated they would be finished with the current job and would be at the office by 4.30 pm which they were. They did a very thorough, excellent job, with photographic evidence, were very reasonably priced and very professional/ I would highly recommend them and use their services again without hesitation.
Amy
1569282722
Tony and his team were amazing! I was stuck with no hot water late at night and he sent someone the following morning but still reassured me that he would be able to fix my problem. His worker, Niles was very professional, thorough and lovely. Issue was fixed and all my gas equipment around the house was brought up to compliance.
Mark Gilpin
1568973205
Tony and the team are fantastic. Highly professional. Emu Plumbing has all my ongoing commercial work in my fitness facilities. I highly recommend this company.
Pete Reddy
1557979429
We’ve used Emu Plumbing for about 5 years now and can’t speak highly enough of them.On all occasions Tony and his tradesman have been extremely professional, courteous and very tidy. They have always been on time, if not early for the job.We have had a number of different Emu tradesmen come out for various jobs and they all possess the same positive attitude towards the task.Recently we had our hot water system fail. Tony was able to send Eli out within a few hours to assess. He was able to give great advice on which hot water system would be best for our situation.I’d highly recommend Emu Plumbing to anyone who’s after a thoroughly professional service.
Kendall Simpson
1557799869
Always thinking of the customer's needs. A service orientated business that actually thinks about service delivery! Brilliant.
Ena Alic
1554378880
A father was showing a new co-worker a picture of his five sons. His friend asked What they did for a living. The father said the older two are doctors and the youngest two are lawyers. The friend asked about the middle son and the father said, “Oh, he’s a plumber. Someone had to pay for all the others’ educations.”
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Services Used
Challenges:
Because we were equipped with the right tools, we didn’t face any major challenges for this job.
