Location:
Hard to Access Sewer Jump-Up Renewal in Taringa
Timeframe:
1 Day!
Description:
A recent client of ours had some issues with clogged drains. She’d already worked with another plumber who charged her $1,250 to “unblock” her sewer, leaving her with a very large follow up quote to reline her broken PVC sewer.
After calling us for a quote, we found a mass of roots from her sewer just days after the job was meant to have been completed. Following the unblocking of her drain properly, we were able to use our drain camera to see the pipe was actually crushed beyond repair and was impossible to be relined.
The work was to repair and reline our main stormwater line under our concrete house slab, their investigation found damage had occurred during the concrete pour some 25 years prior. Luckily, we'd not had significant issues during these years, just a slow build-up in hefty storms. With our job successfully completed, we now feel assured that we can handle any stormwater that comes our way..... good work, Tony and the Emu team.
Tony provided before and after photos which was great and provided excellent reassurance that the work had been completed as required. Would not hesitate to use Emu plumbing again and even my builder has saved Emu's details as he was unaware this type of repair was possible.
Would recommend to anyone for prompt and profressional service.
They came out, fix a problem, when it was discovered that there was another issue they fixed it no charge.
Great to see a company these days taking responsibility for they workmanship.
Thank you Tony and the team!
Tony and his team are brilliant, they cleared and patched a severely broken storm water pipe under our carport.
Niles & Jason were on time, professional and left the site clean and tidy.
Can't recommend highly enough!
Thanks Tony
A huge Thank You to the great team at EMU (Shakira, Nials and Tony), we will definitely recommend your business to others as well!
I was impressed with them providing photos of the job as it progressed all packaged up.
Both Iréna and I wish to convey our most sincere thanks for you and your team's swift and professional resolution to our recent plumbing challenges. We could not praise Alistair and Niles more highly for their incredible technical capabilities, their client focus and their well developed interpersonal and communication skills. It has been an absolute pleasure dealing with such a progressive organization as Emu Plumbing. What this rather long-running issue that we have been grappling with over several years, and having engaged numerous other "so-called plumbing professionals", has proven to us is that there are plumbers and then there is your team....in a league of your own!
Warm regards,
Richard and Iréna
We had a particularly tricky job on a site with extremely difficult access. Tony and Niles quickly investigated and set forward to fix the issue. When plan A didn’t go exactly to plan Tony took full control and delivered a brilliant outcome. He arranged machine access through our fully landscaped property, went over and above to ensure the problem was fixed, and left our property almost as he found it. I am, and will continue to recommend Emu Plumbing for any re-line and general plumbing work. Their customer service second to none.
We had 2 urgent plumbing issues this week at 2 separate addresses and his team were there pronto with expert assistance getting to the bottom of a technical issue very quickly. Great value and amazing service, thanks so much Tony!
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Services Used
Challenges:
Due to the extensive damage to the plumbing, no one would be able to repair this using traditional pipe relining. However, we were able to work out a repair solution for her as the pipe was up behind the retaining wall.
We came back with a crane, excavator and tradesmen the following week and completed the pipe renewal within a day. And this was all done for a third of the price given for something that wouldn’t have worked anyway!
The best service in Brisbane. Thank you so much. Reliable and honest.
– Allyson
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